TERMS AND CONDITIONS

TRAINING SESSIONS POLICY

Training Package Duration

  • Players have six (6) weeks to complete their five (5) session training package. Any unused sessions after this period will expire.

No‑Shows

  • If a player does not attend a scheduled session without prior notice, the session will not be credited or rescheduled and will be counted as used.

Cancellations 

  • We require a minimum of 48 hours’ notice for all cancellations. 

  • Cancellations made within 48 hours or less of a scheduled session will be counted as one session from the training package unless the time slot can be filled.

ILLNESS

  • If a trainer is sick and we are unable to place the player with another trainer for that session, the session will be postponed.

  • If a player is sick, our standard 48-hour cancellation policy and the requirement to complete a five-session package within six weeks both apply. However, if a player becomes ill on the day of a session, we require at least two hours' notice. Otherwise, the session will not be credited or rescheduled and will be counted as used.

Drop‑In Sessions

  • Drop‑in sessions are not available. All training sessions must be scheduled in advance as part of an active training package.